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The use of data and artificial intelligence (AI) is transforming the way public relations (PR) and communication strategies are designed, reshaping the rules to prioritise message personalisation, efficiency, and precision. You cannot have missed it. AI entered pretty much every aspect of our lives. And the PR and communications industry is no different. We wanted to share a few thoughts coming from our experience at Ellipse to ensure that IA becomes your successful partner in 2025. Today, brands have access to vast amounts of data on their audience from social media, online interactions, surveys, and purchase histories. They developed data-driven approaches to improve and personalise the interactions with their audience. IA can help you better understand your audience providing you with in-depth analysis of their preferences, habits,and expectations in real time. It increases your capacity to process and analyse vast datasets at record speed, also helping you predict market trends, measure and refine strategies, optimize resources. So what does that mean for Communications & PR?These are all tremendously useful inputs in an increasingly competitive context as it helps you identify unique positioning, develop targeted strategies, and tailor your messaging, especially if you are looking at breaking it down for each of your segment audience. In PR, AI also enhances efficiency and creativity through tools like ChatGPT, which streamline the creation and distribution of personalised content across various channels—be it press releases, articles, or social media posts. These tools can help you challenge your line of thought and iterate on an idea giving you external insights, again helping you personalise content even more. And it also helps you save time, which is always of the essence in comms and PR! Adobe reports that AI-generated content can reduce production time by 50% while increasing engagement by 10%. So all is great then. Well yes but… As communication is inherently human, relying on emotion and sensitivity, these promising techs are also increasing consumer skepticism. It is interesting to see that the rise of AI generated content is at the same time increasing the demand for human content and less automated/generic messaging. In a context where people increasingly value authentic connections, building trust is critical. And to build this trust, the two main pillars are the emotion generated and the authenticity of the brand and its communications. According to a Forrester study, the emotion conveyed by communication campaigns is the main factor influencing customer loyalty, surpassing efficiency and ease of use. So the data confirms it, if AI and data boost our analytical capabilities beyond what we could have imagined, communications strategies must be built on human expertise, nuance and way of thinking to truly reach their audience. A 2024 study conducted by the XM Institute found that consumers who highly rate their emotional experience with a brand, are 8.3 times more likely to exhibit strong loyalty behaviors (repurchasing, recommending the brand), compared to those with lower emotional ratings. Another interesting example of IA integration is with Airbnb, who combines customer data analysis with AI algorithms to offer personalised recommendations while emphasising authentic stories from hosts. This approach builds trust with its community while leveraging modern technologies.In media relations, journalists will rapidly identify AI generated content, in a press release for instance. As a result not only will they not cover the subject but it will also have a negative impact on the brand image. One that didn’t understand their specificity and wasted their time with standardised content. Although there is a typical press release structure, the content can be unique in the same way they are trying to offer exclusive information and insights to their readers. A notable example of using IA is Airbnb, who combines customer data analysis with AI algorithms to offer personalized recommendations while emphasizing authentic stories from hosts. This approach builds trust with its community while leveraging modern technologies.Meaning AI will help you tailor your strategy and messaging, but make sure you use it thoughtfully to better express what makes you unique. Don’t leave everything to AI, but on the contrary use it to express even more your identity and your voice in a unique way. And keep in mind that a neutral or factual tone doesn’t necessarily equal automated content, it is all about the interaction. AI and data are giving us an unprecedented opportunity to be better at what we do. But to stand out, brands must balance innovation with authenticity, emphasising real engagement and personalisation to meet consumer expectations. We will keep exploring this in 2025 and would love to hear more about your experimenting as well!
Spotlight
7 tips to use AI and data in media relations & communications Here are some tips on how to best leverage the potential of AI and data, focusing on strategies that prioritize authenticity, personalisation and engagement : ✅ Leverage data to understand your audience and craft impactful strategies : Data analysis helps identify audience expectations and behaviors in real time and across a wide range of audiences. Through segmentation and trend analysis, this can help you tailor your messages to address relevant topics, aligning communication with specific group needs. ✅ Automate low added value tasks to increase efficiency : Automation streamlines processes like monitoring, targeted groups, and scheduling. This can help you save time, and ensure consistency especially when you have several campaigns running at the same time. More importantly, it allows teams to focus on more strategic tasks while maintaining responsiveness and coherence. ✅ Create briefs with AI to strengthen your content : AI simplifies the production of varied content, optimizing time and enhancing targeting. It provides briefs, outlines, articles on a given topics, helping you brainstorm to create tailored campaigns. It can be a great asset to help you boost both creativity and performance. ✅ Focus on personalization and engagement : One key step remains to customise messages based on audience interests to enhance your impact. Make sure you use AI and data-driven analysis to improve personalised messaging and create meaningful interactions with your audience. This will help you build more authentic and engaging relationships. ✅ Prioritize ethics and transparency : Being transparent about using data is also a big part of what will help you build trust. Ethical approaches that respect audience expectations should focus on ensuring that technology enhances rather than replaces authentic communication. ✅ Continuously test and adjust : Flexibility is key to campaign success. With IA you can adapt your campaigns in real time and respond almost immediately to your audience needs,with on-going testing, performance tracking, and adjustments which ultimately improve the overall performance of your campaigns. ✅ Optimize project management with technology : When it comes to project management, data and AI integration are a great asset to structure your campaigns, setting clear milestones, responsibilities, regular progress tracking resource optimization to reach your objectives.
84% of respondents are more likely to trust a brand that uses content from real customers rather than paid influencers. (Entribe study, July 2022 Report)
The landscape of influencer marketing has undergone a transformation in recent years. While collaborations with celebrities and macro-influencers once dominated brand strategies, a new, more intimate and authentic trend is emerging. This shift is driven by the rise of micro-influencers and user-generated content (UGC). This dynamic duo is redefining the rules, bringing a sense of proximity and credibility that larger influencers often struggle to maintain today. Micro-influencers, with their niche communities, stand out for their ability to build genuine and direct relationships with their audience. Unlike macro-influencers or internet celebrities, who may seem distant or inaccessible, micro-influencers are perceived as "ordinary" people by their audience, sharing similar interests, which makes their recommendations more sincere and relatable. This sense of closeness translates into higher engagement. According to a study by Markerly, micro-influencers with less then 100,000 followers generate a higher interaction rate than larger-scale influencers. Their audience comments, shares and engages more with their posts, strengthening the impact of their brand collaborations. Additionally, micro-influencers are more affordable for brands while offering ultra-targeted marketing. They help reach specific audiences in niche sectors like beauty, fitness, tech, and lifestyle. For brands, collaborating with them means connecting with highly engaged, often passionate consumers who are in search of authenticity. These consumers no longer settle for traditional promotional messages, often perceived as overly commercial or even fake. They have also changed how they make purchasing decisions. They are increasingly inclined to rely on the opinions and recommendations of other consumers, whom they see as more honest and trustworthy. In this context, user-generated content (UGC) plays a central role. Photos, videos, reviews, or recommendations created by consumers themselves allow brands to anchor their narratives in more credible and realistic stories. In fact, consumers are 2.4 times more likely to perceive UGC as authentic compared to content directly created by brands. According to a study from Stackla, 79% of consumers surveyed say that UGC directly influences their purchasing decisions, proving that this type of content inspires trust and credibility. A concrete example is GoPro, which has centered its marketing strategy on UGC by encouraging its users to share their videos. Through initiatives like the GoPro Awards, the brand has generated millions of authentic pieces of content, thereby strengthening brand loyalty and creating an engaged community. With over 10 million subscribers on YouTube, this approach has allowed GoPro to reduce content production costs while amplifying its impact. Micro-influencers and UGC have become powerful drivers of conversion, as they allow brands to enter real consumer conversations and build trust. In 2024, the companies that succeed are those who bet on this combination of authenticity and real interaction. This more human and accessible approach, where the consumer's voice becomes the main vector of trust, is the key to effective and sustainable influencer marketing. In communication and public relations, authenticity is now more crucial than ever. Audiences demand relatable, trustworthy content, and brands must engage in honest dialogue to build lasting relationships.
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6 tips to maximize the impact of micro-influencers & UGC in 2024 The use of micro-influencers and user-generated content (UGC) can significantly enhance your marketing strategy by fostering stronger connections and greater engagement through personalized, relevant content. However, to take full advantage of their potential, it's essential to carefully craft and optimize content and messages, ensuring that they resonate with your target audience and align with your brand values. A well-thought-out message can amplify authenticity, reinforce credibility and generate more meaningful interactions. Here are some tips on how to best leverage the potential of micro-influencers and UGC, focusing on strategies that prioritize authenticity, engagement, and long-term impact: ✅ Choose micro-influencers who share your brand values : Authenticity is crucial. Prioritize micro- influencers who already talk about products or services similar to yours. Their audience will be more receptive to a natural collaboration rather than a forced partnership. ✅ Focus on engagement over follower count : A micro-influencer s engagement rate is a key indicator of the quality of their relationship with their community. An active and engaged audience is often more valuable than a large number of passive followers. ✅ Promote user-generated content : Encourage your customers to share their own experiences with your products on social media. Use specific hashtags, create contests, or repurpose this content in your campaigns. UGC shows real and genuine use of your products, strengthening future buyers trust. ✅ Collaborate long-term with your micro-influencers : Instead of multiplying short-term partnerships, prioritize ongoing collaborations with micro-influencers. This builds a lasting trust relationship, and their recommendations will seem more natural and sincere to their community. ✅ Stay on top of your industry's trends : Each niche has its own trends regarding content and engagement. Keep an ear to the ground for new forms of UGC (such as viral challenges or short videos) and adapt your campaigns accordingly to stay relevant. ✅ Measure impact in real-time : Use tracking tools to evaluate the effectiveness of your campaigns with micro-influencers and UGC. ROI can be measured by the number of sales, increased engagement rates, or the reach of posts. Adjust your strategies based on results to maximize impact.
40% of the tasks performed by PR professionals are now assisted by AI tools. (Chartered Institute of Public Relations Report)
Innovative technologies, especially AI are everywhere and definitely impacting communications, literally but also more figuratively. As communications & PR experts, we are constantly testing them to see what is the added value and the best ways to use them. And our experimentation have shown us that they offer unprecedented ways to analyze data and personalize interactions. Algorithms, at the heart of AI, enable in-depth analysis of vast volumes of data, revealing consumer trends, feelings, expectations and behaviors. This ability to understand market nuances and consumers, enables communications professionals to design more targeted, personalized and effective campaigns, A concrete example of this evolution is the widespread use of AI-powered chatbots to provide immediate, personalized customer service. These chatbots not only respond to customer queries, but also collect valuable data on their preferences, expectations and behaviors, to support the company's communication strategy. Automation also plays a crucial role in optimizing communication campaigns. By automating repetitive tasks such as sending out press releases, publishing posts on social networks or managing contact lists, communications professionals can concentrate on higher added-value activities, encouraging innovation and creativity in their work. Artificial intelligence also offers writing aids that are revolutionizing the way we create content. AI-assisted writing tools can suggest words, phrases or even text structures, making the writing process easier for communications professionals. Similarly, the creation of visuals and videos is greatly simplified thanks to AI. Platforms using automatic generation algorithms can quickly produce customized visual elements based on the specific needs of each communication campaign. What are the immediate benefits? Well for one this assistance enables companies to save time and resources while maintaining a high level of quality and creativity in their visual content. Big data and advanced analytics are also key elements in this communications revolution. By providing detailed insights into audience behavior and campaign effectiveness, these technologies enable companies to measure the impact of their actions in real time and adjust their strategies accordingly. This gives them a significant competitive advantage in an environment where responsiveness and adaptability are essential. With the development of immersive technologies such as virtual reality (VR) and augmented reality (AR), brands are finding new ways of interacting with their audiences. Immersive experiences create stronger emotional bonds between consumers and brands, increasing engagement and loyalty. We believe at Ellipse that these technologies and AI, can certainly improve the effectiveness of a campaign, help create more personalized and engaging experiences for audiences provided they are used wisely. One will need to get the purpose and objectives straight first, to ensure that these tools actually do help build more relevant and impactful communications campaigns.
Spotlight
7 tips to use AI in your communications & PR The use of new technologies and artificial intelligence (AI) can radically transform your communications strategy, increasing both its effectiveness and impact. But how to make the most out of it and make sure it helps you focus on what really matters: content & messaging? Here are a few practical tips on ways to use these new tools: ✅ Automate tasks : Automating repetitive tasks saves valuable time by managing processes such as scheduling social media posts and answering frequent customer queries. For example, chatbots can be deployed on websites to provide continuous customer service, collecting valuable data on user preferences and freeing up teams to focus on more strategic tasks. ✅ Personalize your communication : Artificial intelligence makes it possible to personalize communications even further by analyzing user behaviors and preferences. By segmenting the audience more precisely, messages can be tailored to meet the needs and expectations of each segment. What's more, personalized content recommendations, based on past user interactions, can significantly improve the engagement and relevance of communication campaigns. ✅ Analyze expectations and trends : Analyzing sentiment and trends with AI enables real-time monitoring of audience reactions to communication campaigns. This continuous monitoring helps to adjust strategies according to the feedback received, and to quickly identify emerging trends. By better understanding audience emotions and opinions, companies can create more impactful and relevant messages. ✅ Optimize your content : Natural language processing (NLP) technologies can greatly improve the quality and effectiveness of the content produced. AI can generate SEO- optimized texts tailored to the preferences of the target audience. And then again, by analyzing content performance, it's possible to identify the topics and formats that generate the most engagement, enabling content strategy to be continually refined. ✅ Increase data analysis : Data analysis provides in-depth insights into consumer behavior and preferences by collecting data from multiple sources. This data-driven approach enables us to make better- informed decisions and optimize communication campaigns based on observed trends and behaviors. The ability to accurately measure the impact of campaigns ensures optimal use of resources and maximum ROI. ✅ Use immersive technologies: VR and AR Virtual reality (VR) and augmented reality (AR) technologies offer innovative ways to captivate and engage audiences. By creating immersive experiences, such as product testing in VR or interactive elements in AR, companies can offer memorable and engaging experiences. These technologies strengthen the emotional connection with the brand and enable deeper interaction with consumers. ✅ Verify your information and formalize your contracts on the Blockchain : Blockchain brings greater transparency and security to communications, verifying the authenticity of information and preventing fake news. It also ensures the protection of sensitive data, boosting consumer confidence. Blockchain-based smart contracts can automate certain contractual interactions with influencers and partners, making processes more efficient and secure.
+6,3% expected rise in advertising investment in France in 2024 for a total of 19.6 billion euros (Magna Report)
In media relations and communications, timing isn't just a detail; it is a central pillar of any effective strategy. It is the art of perfectly synchronizing your campaigns with the news and events cycle in your market, to maximize impact and resonate with your audience. The 2024 Paris Olympics is the perfect example of this dynamic. Picture the scene: Paris is set to become the global epicenter of sport and culture from July 26th to August 11th, 2024, with 11 million visitors expected and a billion viewers for the opening Ceremony. Against this backdrop, companies planning their communications campaigns around this global event have a golden opportunity to capture the attention of an international audience. Choosing a moment like the Paris 2024 Olympics to launch communications and public relations initiatives can turn a simple campaign into a real success story, which the media will be eager to cover. Brands will benefit from notable advantages, such as increased visibility thanks to the global audience of the games as well as associating themselves with the Olympic values of excellence, performance and surpassing oneself. If you look at brand sponsorship of international sporting events although the investment is high, a study driven by Nielsen demonstrates a direct connection between messaging and purchasing behaviour. Among 100 brand sponsorship studied between 2020 and 2021 across 7 markets and 20 sectors, it reveals that sponsorship increases purchase intention by an average of 10% among exposed fans. The study also shows that a one-point increase in brand awareness translates into a 1% increase in sales. Moreover, the effect of sponsorship is felt over the long term. So an opportunity for your brand? Certainly, but the Paris 2024 Olympics will also be a very competitive and intense media environment, showing us that communication is a delicate art and that timing is definitely crucial. The key: always align your media campaign with the context. From on-site activation, strategic partnerships, to sponsorship, and big announcements, monitor the conversation and adapt your timing, to make sure your audience will actually hear you. Spotlight Planning a media activation around a global event? : Get the timing right to make sure your target audience hears you. Finding the right timing for a media campaign requires a well-thought-out strategy that takes several key elements into account. Here are some steps and tips to optimize the timing of your media relations campaign: ✅ Analyze the media calendar : Identify off-peak and peak news periods. Launching a campaign during an off-peak period can increase your chances of getting coverage, whereas a busy period with major national or international news events (e.g. presidential elections...) that take up a lot of media space could dilute your message. Take into account the publication cycles and deadlines of the media you are targeting (daily, weekly, monthly,...). ✅ Synchronize with relevant events : Plan your campaign around events, holidays, or international days that relate to your message. For example, a heart health campaign could be launched around World Heart Day. Make sure to closely monitor current events that could overshadow or reinforce your campaign. ✅ Consider seasonal factors : Seasonal products or services should be promoted well in advance of the relevant season to maximize exposure and impact. For industries such as fashion, tourism or gardening, adapting timing to the sector's seasonal cycles is crucial. In tech and finance, it can be during their annual accounts closing or budget renegotiation periods. School vacations are also periods when journalists are often away and editorial activity is reduced. ✅ Coordinate with your marketing and sales activities : Make sure the timing of your press relations campaign is aligned with new product launches, company events, and other promotional activities. Use media relations to amplify other ongoing campaigns. ✅ Lay the groundwork in advance : Start building relationships with journalists well in advance of the campaign launch. Providing information in advance can help pique their interest and pave the way for full coverage. ✅ Monitor the news for piggybacking opportunities : Be prepared to slightly modify or accelerate your campaign to take advantage of a relevant news event. This can increase the resonance and relevance of your message. ✅ Launch at the best time of the week : Media launches at the beginning of the week (Monday or Tuesday) are often more effective, as they give journalists time to work on stories for mid-week or weekend editions. ✅ Follow up planning : Schedule reminders and follow-ups after your initial press releases are sent out. This can help maintain the momentum of your campaign and ensure that your story stays top-of- mind.
Spotlight
Steps & tips to optimize you PR campaign Finding the right timing for a media campaign requires a well-thought-out strategy that takes several key elements into account. Here are some steps and tips to optimize the timing of your media relations campaign: ✅ Analyze the media calendar : Identify off-peak and peak news periods. Launching a campaign during an off-peak period can increase your chances of getting coverage, whereas a busy period with major national or international news events (e.g. presidential elections...) that take up a lot of media space could dilute your message. Take into account the publication cycles and deadlines of the media you are targeting (daily, weekly, monthly,...). ✅ Synchronize with relevant events : Plan your campaign around events, holidays, or international days that relate to your message. For example, a heart health campaign could be launched around World Heart Day. Make sure to closely monitor current events that could overshadow or reinforce your campaign. ✅ Consider seasonal factors : Seasonal products or services should be promoted well in advance of the relevant season to maximize exposure and impact. For industries such as fashion, tourism or gardening, adapting timing to the sector's seasonal cycles is crucial. In tech and finance, it can be during their annual accounts closing or budget renegotiation periods. School vacations are also periods when journalists are often away and editorial activity is reduced. ✅ Coordinate with your marketing and sales activities : Make sure the timing of your press relations campaign is aligned with new product launches, company events, and other promotional activities. Use media relations to amplify other ongoing campaigns. ✅ Lay the groundwork in advance : Start building relationships with journalists well in advance of the campaign launch. Providing information in advance can help pique their interest and pave the way for full coverage. ✅ Monitor the news for piggybacking opportunities : Be prepared to slightly modify or accelerate your campaign to take advantage of a relevant news event. This can increase the resonance and relevance of your message. ✅ Launch at the best time of the week : Media launches at the beginning of the week (Monday or Tuesday) are often more effective, as they give journalists time to work on stories for mid-week or weekend editions. ✅ Follow up planning : Schedule reminders and follow-ups after your initial press releases are sent out. This can help maintain the momentum of your campaign and ensure that your story stays top-of- mind.